FAQs

  • What is the condition of your cards, and can you guarantee their authenticity?

All of our cards are in Mint/Near Mint condition, unless otherwise specified on the product page, and they are 100% genuine. You can refer to our Condition Guide to get an idea of what to expect. If you have questions about the condition of a specific card, please feel free to send us an email or message us on Facebook. 

  • When can I expect my order to be shipped?
We make every effort to ship your order as soon as possible, typically on the same business day or the next. However, during new releases and periods of high sales volume, there may be delays in processing. If you believe there is an issue with your order, please don't hesitate to contact us!

  • Why am I not receiving any updates after placing an order?

     

     

Sometimes automated emails, such as shipping confirmations, may end up in your Junk/Spam email folder. Please check there if you haven't received any communication from us. To avoid future issues, add us to your email contacts!

 

  • I've sent an email but haven't received a response. Why is that?

Similar to shipping updates, our email responses can also be directed to your Junk folder, leading to the impression that we haven't responded. We strive to reply within 24 hours, so please check your Junk/Spam for our response and add us to your email contacts to prevent this from happening again.

 

  • When can I anticipate the delivery of my order?


It's difficult for us to provide an exact delivery date. If you have a tracking number, you can monitor your order's status at any time through the post website.
  • Should I create an account?
Creating an account allows you to save your address and billing information for future orders. Additionally, you can check the status of your recent orders that are still in progress.
  • Will you restock items that are currently sold out?

Occasionally, we do restock sold-out items. Each product has a "notify when available" button/pop-up, so be sure to provide your details, and you will be among the first to be notified when the item is back in stock!