General Terms and Conditions

General Terms and Conditions

2 Provider and Scope

  1. Provider of the internet market place www.shopper-card.com (hereafter: online platform) and thus contractual partner for the users of this online platform is the company Shopper Game.
    Address
    47/13 Moo T Rawai Muaeng Phuket 
    Telephone
    +66 96 245 1016 (Not for customer support)
    Email
    contact@shopper-card.com
    Registration number
    waiting for the number 
    Shopper Game is represented by its personally liable partner: Shopper Game, which in turn is represented by its managing director Amin Ben.
  2. These terms and conditions contain the terms and code of conduct for using the online platform and for all legal transactions and quasi-contractual activities which are effected between you and the Provider. It is, however, possible that additional terms are applied for certain special services. These will be made available to you before use in the form of additional terms and conditions. General terms and conditions deviating from these terms are not applicable unless the Provider agrees explicitly.
  3. For the purchase and redemption of coupons these GTC apply accordingly, unless deviating regulations have been agreed upon.

3 Specification of services

  1. The online platform is an internet market place where game trading cards are offered, sold and bought. The Provider merely acts as an agent arranging contracts between sellers and buyers. Users of the online platform are given the opportunity to place sale offers, to buy and sell trading cards, and to manage sales procedures via the online platform operated by the Provider. The Provider is no party to the contracts made between the users of the online platform operated by the Provider. Instead, the fulfillment of the contracts concluded via the online platform is effected exclusively between the users.
  2. A free registration is necessary in order to be able to use the online platform. Member's use of the online platform is only permitted under legal regulations and these general terms and conditions.
  3. The Provider enables you to take over and to use data via an application programming interface (API) (see nr. 9 of these GTC).
  4. Any items offered for sale on the platform must be genuine. The sale of counterfeits/fakes is strictly prohibited. Counterfeit items sold via the platform may be confiscated and destroyed by the provider without compensation for evidentiary purposes. The same applies to the return of counterfeits by way of contract reversal. Cardmarket expressly reserves the right to take further legal steps, in particular to file criminal complaints.

4 Registration

  1. Usage of the Provider's online platform requires the registration of a user account. Account registration is free of charge.
  2. During registration you state your name, address and e-mail address and set the local currency in which your user account is kept and in which the prices on the online platform are displayed. Furthermore, you choose a user name and password. Additionally, you have to confirm that you have read and accepted the GTC and that you have received the Terms of Revocation. The Provider then sends you an e-mail with an activation code in order to verify your e-mail address. With this e-mail the Provider offers you the conclusion of a user contract. You accept this offer by entering the activation code after your first login and the activation of your user account. The Provider reserves the right to refuse registration without giving reasons.
  3. All information (excepting your name and your birthday) can be changed or complemented later in your profile settings.
  4. Your chosen password must be kept confidential. Particularly, you have to ensure that your login data do not come into the possession of any third party who could then use your user account. In case you lose your password or suspect that a third party is using your user profile, you are obliged to inform the Provider immediately. In order to protect your account from the unauthorized access of a third party, you should change your password regularly.
  5. All natural and legally competent persons above 18 years of age, as well as legal persons can register as a user. In the case of legal persons the registration must be completed by an authorized representative. Account registration for third parties without consent, as well as multiple accounts for a single user are expressly prohibited. The Provider reserves the right to demand that appropriate evidence (excerpt from the commercial register, trade license, regulatory licenses) be provided prior to account activation.
  6. The data requested during registration is to be entered completely and correctly. Changes of personal data shall immediately be reported and/or corrected by the user in the profile settings. This particularly applies to the termination of business or freelance activities, as well as insolvency and company liquidation. User accounts are not transferable.
  7. The Provider reserves the right to make the utilization of the service provided dependent on certain requirements, such as the verification of personal user data and the amount of positive and negative ratings or the payment of the agreed commission.

5 Right of withdrawal

  1. The law provides a right of withdrawal for consumers for the provision of services also for distance contracts which are free of charge. Accordingly, we have to inform you about the right of withdrawal as follows:
    Cancellation policy
    A customer is any natural person who concludes a legal transaction which predominantly cannot be attributed to their commercial or freelance activities.
    Right of revocation
    You may revoke this contractual statement within 14 days, without stating reasons. The revocation period is 14 days with effect from the conclusion of contract. In order to exercise your right of revocation, you will have to inform us eMail: contact@shopper-card.com about your decision to cancel this contract by means of a clear statement (e.g. a letter sent by mail, telefax or email). For this, you may use the attached model revocation form, which is not, however, mandatory. To observe the revocation period it is sufficient to send the notice on the exercise of the right of revocation before expiry of the revocation period.
    Consequences of cancellation
    If you cancel this contract, all payments made by you, including shipping costs (excepting additional costs resulting from your choice of a different shipping method than the most advantageous shipping offered by us) shall be promptly refunded by us within 14 days at the latest with effect from the day we have received your notice of revocation of this contract. For this refund we will use the same means of payment that you have used for the original transaction, unless deviating terms were expressly agreed on with you; we will in no event charge you for this refund. In case you have requested that the provision of services begin during the revocation period, you shall have to pay the appropriate amount for the share of services already provided at the time of your notice of exercise of revocation regarding this contract as compared to the total extent of services scheduled according to the contract.
    Exclusion of the right of revocation
    The right of withdrawal does not apply, if you, upon conclusion of the legal transaction, exercise your commercial or freelance activity and are thus to be regarded as entrepreneur. The right of revocation additionally cannot be used to cancel orders on Shopper.
    Model revocation form

    (If you wish to cancel the contract, please fill in this form and send it back to us)

    To
    Shopper Game
    47/13 Moo T rawai Muang Phuket 
    83100 Phuket
    Thailand
    E-Mail
    contact@shopper-card.com
    • I/We* hereby give notice that I/we* withdraw from my/our* contract for provision of the following services
    • Ordered on (*)/received on (*)
    • Name of the customer(s)
    • Address of the customer(s)
    • Signature of the customer(s) (only for notice sent by mail)
    • Date

    (*) Please delete as applicable.
  2. The right of withdrawal does not apply, if you, upon conclusion of the legal transaction, exercise your commercial or freelance activity and are thus to be regarded as entrepreneur .
  3. You expressly agree to us commencing the provision of services before the end of the withdrawal period.
  4. For services rendered to you by us within the period until the withdrawal the agreed payments (prices) are to be paid.

6 Duration of Contract

  1. The contract between you and the Provider is concluded for an indefinite duration. The contract may be terminated by you at any time by notifying the Provider within a notice period of two weeks to the end of the month. The notification must be in writing.
  2. The Provider may terminate the contract at any time within a period of two weeks to the end of the month. The right to suspend user accounts shall remain unaffected by this.
  3. The right to extraordinary termination of contract of both parties remains unaffected.

7 Contract conclusion between users

  1. Placing offers on the platform operated by the Provider constitutes a legally binding offer for the conclusion of a contract.
  2. If a buyer accepts such an offer by adding one or more items to their shopping cart and by confirming the purchase, a legally valid contract between seller and buyer is concluded.
  3. The price of the purchase is to be paid within a week after contract conclusion. The seller may cancel the order free of charge when the aforementioned period elapses. The Provider is entitled to cancel an order after four weeks, starting with the conclusion of the contract, if it has not been paid.
  4. The seller is obliged to shipment of the merchandise within one week after receiving payment as well as to apply the mode of shipment chosen by the buyer. The Buyer may cancel the order free of charge when the aforementioned period elapse. The provider is entitled to cancel an order after the expiration of four weeks, starting from the conclusion of the contract, if it has not been shipped.
  5. The respective item price is the final price, including any applicable VAT. Shipping costs are not included in the item price.
  6. The comment section in the product information of any given product exists only for the exchange of accompanying information on the product itself or on the order as a whole. Information relevant to the contract (e.g. regarding the warranty or the conditions of the conclusion of the purchase contract) may not be provided in the comment field. Such information does not become part of the purchase contract between the seller and the buyer. All information in the comment field must be correct and should not contradict the product information. In the event of a contradiction between the product information and the information in the comments field, only the product information shall apply.
  7. You are obliged to always state the correct item location (that means the physical location where the items for sale are located) in your sales offer. If the buyer incurs additional costs due to your fault, you are obliged to indemnify the buyer.

8 Rights of use for uploading contents

  1. You grant the Provider transferable, single rights, unlimited in time and place to the contents published by you on the online platform so far as necessary for operating the online platform.
  2. In particular, you grant the Provider the right to upload the respective contents to the online platform and to perform the duplication of the contents as necessary (saving to servers etc.). Furthermore, you grant the Provider the right to edit contents in order to better present them on the website. Editing may consist in shortening or editing texts, cutting uploaded images or reducing images as thumbnails. In addition, the Provider is entitled to reproduce, communicate and make publicly available contents in the best possible quality via different terminal devices and different networks (public and private), comprising particularly the right to make the transfer of contents available for fixed and mobile terminal devices (e.g. mobile phones etc.) of other users. The right of public reproduction specifically also includes the right to stream contents on the site.
  3. If you upload contents to the online platform, you permit other users to use your contents to a certain extent. Uploaded texts thus may be read and any images may be viewed. Inevitably, this involves that the respective content is saved to the memory of the other user's terminal device.

9 Illegal contents

  1. You commit to the Provider not to upload any illegal contents to the online platform. Accordingly you will particularly not provide, offer to provide access to or advertise contents (in particular photos, videos, texts, graphics, logos etc.) contrary to the provisions of  Penal Code or to the Narcotics Act, the Pharmaceutical Products Act or the gun control law or which are
    • libellous or defamatory, irrespective of who is affected by these contents,
    • pornographic, glorifying violence, abusive, immoral or violating the law for the protection of children and youth,
    • constitute unacceptable harassment of other users, in particular in the form of Spam according to § 7 UWG (German fair trade law),
    • protected by law (e.g. by the copyright, trademark, patent, design patent or utility model law) without being entitled to do so, or
    • serve the performance or assistance of anti-competitive actions, including progressive customer canvassing (such as chain, snowball or pyramid systems),
  2. Furthermore, you are prohibited from disseminating or publicly reproducing contents of the online platform or of other users, unless the dissemination and public reproduction is envisaged within the use of the online platform or the other user agreed to the dissemination and public reproduction. In addition, you are prohibited from using hyperlinks in your offers. The Provider reserves the right to remove such links immediately. The placing of sham offers solely serving to advertise services outside the Provider's platform or to obtain ratings is prohibited. You are likewise prohibited from using the post-contractual communication serving the execution of contracts concluded on the Provider's platform for advertising your own or another's commercial services or merchandise.

10 Warranties and Indemnities

  1. You warrant to the Provider that you are entitled and able to grant the rights in the aforementioned scope for the contents posted by you. You warrant especially not to post contents violating copyright, trademark rights or other third party intellectual property rights. Furthermore, you warrant not to post anti-competitive contents. You are obligated to seek information accordingly and, in case of doubts regarding the authorisation, to seek permission of the right-holder. Doubts exist especially, if:
    • it concerns works which are protected under copyright or neighbouring right, such as third party videos, photos, graphics, logos, brands and texts. In this context, it should be noted that you may not alienate or otherwise edit third party works and post the result on the online platform without the consent of the right-holder,
    • a third party contributed to the production of the contents in such a way that they may have acquired a neighbouring right.
    • the contents involve any sensitive information on individual persons or groups of persons, unless the required consent and/or rights of use are at hand.
  2. Moreover, you warrant to the Provider not to post contents on the online platform which infringe the rights of third parties or the content of which is unlawful or has been declared inadmissible by the Provider.

11 Provider's Liability

  1. The Provider is liable under statutory provision with the following exceptions: If your damages result from the loss of data, the Provider is not liable, provided that the damages could have been avoided by you by regularly and completely backing up any relevant data. The Provider's liability for damages not typical to the contract is excluded. This does not apply if the damage concerns life, body or health, was caused intentionally and by gross negligence, results from the absence of warranted properties or from a culpable violation of a major contractual obligation, the fulfilment of which enables the proper implementation of the contract in the first place and the observance of which the contracting party regularly trusts (cardinal duties). Liability according to the Product Liability Act also remains excluded. However, the provider is not liable within the legal framework for product defects, incorrect or misleading information provided by the manufacturer, or information provided by the manufacturer for individual products.
  2. The Provider is not liable for the accuracy, quality, completeness, reliability, type and character or believability of the content uploaded by the users. Such content does not represent the Provider's opinion and in particular the Provider does not endorse such contents. The Provider is also not liable for the formation, implementation and fulfilment of contracts between users. They only provide the platform for the purpose of allocating offers.
  3. The Provider is not liable for possible damages and/or misuse of personal data which may arise by your use of a third party app.

12 Your Liability

  1. You bear full responsibility for any granting of rights, contributions, contents of your user profile and offers.
  2. In case the Provider's services are employed via a third party, because you have breached your obligations regarding the granting of rights, you shall indemnify the Provider completely and at first request against any liability and costs, including potential procedural costs. The Provider will inform you immediately about the claim and give you the opportunity to enter a defence against the claims being asserted as far as this is legally necessary and/or possible. The same applies to claims of third parties because the contents violate third party rights regardless of the authorship, especially rights of use and exploitation under copyright law.
  3. You are responsible to the Provider and third parties for your own contributions, commentaries and any user profile contents, especially regarding the accuracy of the contents. If legal proceedings are taken against the Provider by another user or other third parties due to unlawful contributions, commentaries, user profile contents and/or offers, you shall indemnify the Provider from any liability and costs to the aforementioned extent.
  4. The use of the online platform via third party apps and similar application programmes shall be at your own risk.

13 Data protection

  1. The collection of your data serves to be able to offer a user friendly, efficient and secure internet service.
  2. All information on data protection and data security may be found in our Privacy Policy.

14 Amendments to the General Terms and Conditions

  1. The Provider reserves the right to change these General Terms and Conditions at any time.
  2. The changes and the new GTC will be sent to you by e-mail. The new GTC shall be considered as agreed, if you do not object to its applicability within six weeks upon receiving the e-mail. The objection has to be entered in writing. In this e-mail the Provider will inform you separately about your possibility of objection, the time limit, the form and the consequences of your inactivity.

15 Final Clause

  1. The contractual relationship between you and the Provider as well as these terms of use shall exclusively be subject to the law of the Federal Republic. The provisions of the Thai private international law are excluded.
  2. The mandatory consumer protection regulations applicable in the country where you usually reside shall remain applicable, as long as these offer you extensive protection.
  3. If the user is an entrepreneur, a legal entity under public law or a special fund under public law, as defined by the  Civil Code, the exclusive place of jurisdiction for all disputes arising from the licence agreement and these GTC is the Provider's place of business in Phuket.